FAQ

Frequently Ask Question

Q1: What should I do if I have water damage in my home or business?

A: When dealing with flooding from appliance leaks or excess water, you may be safe to assume water damage could be present if it was left unaddressed for too long. The first step is to contact a professional water damage restoration company to begin the drying process as soon as possible to prevent further damage and ensure that the affected areas are properly dried and restored, and that mold growth is not present.

Q4: Can I clean up the water damage myself?

A: While it may be tempting to clean up water damage yourself, it is important to hire a professional water damage emergency service to ensure that the affected areas are properly dried and restored. DIY cleanup can actually cause more damage and put your health at risk since mold spores may be present, even if you can't see them.

Q2: What causes water damage?

A: Water damage can be caused by a variety of factors, including flooding, leaking pipes, faulty appliances, storms and natural disasters, and sewage backups.

Q5: Will my insurance cover water damage restoration?

A: It depends on your insurance policy and the specific circumstances of the water damage. A professional water damage emergency service can work with your insurance company to determine coverage and assist with the claims process.

Q7: Can water damage lead to mold?

A: Yes, water damage can lead to mold growth if not properly addressed. A professional water damage emergency service can prevent mold growth and ensure that the affected areas are thoroughly dried and restored.

Q3: How long does it take to repair water damage?

A: The length of time it takes to repair water damage depends on the extent of the damage and the specific restoration services required. A professional water damage emergency service can provide an estimate of the timeline for your specific situation. Aqua Restoration tries to work as quickly as possible to help residential and commercial property owners get back to normal, and back to business, as soon as they can.

Q6: What should I do if I have a water damage emergency outside of normal business hours?

A: A professional water damage emergency service should offer 24/7 emergency services to respond to water damage emergencies outside of normal business hours. Contact them immediately to minimize the damage.

Frequently Ask Question

When dealing with flooding from appliance leaks or excess water, you may be safe to assume water damage could be present if it was left unaddressed for too long. The first step is to contact a professional water damage restoration company to begin the drying process as soon as possible to prevent further damage and ensure that the affected areas are properly dried and restored, and that mold growth is not present.
Water damage can be caused by a variety of factors, including flooding, leaking pipes, faulty appliances, storms and natural disasters, and sewage backups.
The length of time it takes to repair water damage depends on the extent of the damage and the specific restoration services required. A professional water damage emergency service can provide an estimate of the timeline for your specific situation. Aqua Restoration tries to work as quickly as possible to help residential and commercial property owners get back to normal, and back to business, as soon as they can.
While it may be tempting to clean up water damage yourself, it is important to hire a professional water damage emergency service to ensure that the affected areas are properly dried and restored. DIY cleanup can actually cause more damage and put your health at risk since mold spores may be present, even if you can’t see them.
It depends on your insurance policy and the specific circumstances of the water damage. A professional water damage emergency service can work with your insurance company to determine coverage and assist with the claims process.
A professional water damage emergency service should offer 24/7 emergency services to respond to water damage emergencies outside of normal business hours. Contact them immediately to minimize the damage.
Yes, water damage can lead to mold growth if not properly addressed. A professional water damage emergency service can prevent mold growth and ensure that the affected areas are thoroughly dried and restored.

Water Damage

The first step is to contact a professional water damage emergency service as soon as possible to prevent further damage and ensure that the affected areas are properly dried and restored.

Water damage can be caused by a variety of factors, including flooding, leaking pipes, faulty appliances, storms, and sewage backups.

The length of time it takes to repair water damage depends on the extent of the damage and the specific restoration services required. A professional water damage emergency service can provide an estimate of the timeline for your specific situation.
While it may be tempting to clean up water damage yourself, it is important to hire a professional water damage emergency service to ensure that the affected areas are properly dried and restored. DIY cleanup can actually cause more damage and put your health at risk.
It depends on your insurance policy and the specific circumstances of the water damage. A professional water damage emergency service can work with your insurance company to determine coverage and assist with the claims process.

Yes, water damage can lead to mold growth if not properly addressed. A professional water damage emergency service can prevent mold growth and ensure that the affected areas are thoroughly dried and restored.

Water Damage: Waterproofing Service FAQs

Waterproofing is the process of preventing water from entering or damaging a building or structure. Typically this service applies to foundational or basement waterproofing solutions. This can include measures such as sealing cracks, installing waterproof membranes, and improving drainage.
Waterproofing should be considered if your building or structure is located in an area with high levels of precipitation or if you have experienced water damage in the past. It can also be a proactive measure to prevent future water damage. An obvious sign that you need waterproofing services is if you consistently experience some extent of basement flooding after a rainstorm. Other common signs include the feeling of having a damp, wet basement or finding water stains on exterior walls or basement walls.
The benefits of waterproofing include preventing costly water damage repairs, improving indoor air quality by preventing mold growth, and increasing the overall lifespan of the building or structure. Additionally, you can avoid costly repairs on structural damage that can be caused by evidence of water seepage into the home and the growth of mold that follows the water damage.
There are a variety of waterproofing methods, including sealing cracks in foundation walls and joints, installing waterproof membranes, improving drainage, and applying waterproof coatings.
Yes, waterproofing can be done on existing buildings. A professional waterproofing service provider can assess your building or structure and recommend the best course of action.
The lifespan of waterproofing depends on a variety of factors, including the specific methods used, the climate and weather conditions, and the overall condition of the building or structure. Once we assess the state of your foundation or basement, our professional service providers can discuss the estimated expected lifespan for your specific situation.
While it may be tempting to attempt to avoid water damage by waterproofing yourself, it is important to hire a professional water damage waterproofing service to ensure that the job is done correctly and to prevent further damage or issues down the line.
Yes, waterproofing can increase the value of your property by preventing costly water damage repairs and improving the overall condition and lifespan of the building or structure.

Commercial Water Damage Restoration

Commercial water damage restoration is the process of restoring a commercial property that has been damaged by water. This can include extracting water, drying out affected areas, and repairing or replacing damaged materials.
Commercial water damage can be caused by a variety of factors, including flooding, leaking pipes, faulty appliances, storms, and sewage backups.
It is important to respond to commercial water damage as quickly as possible to prevent further damage and minimize downtime for your business. Contacting a professional commercial water damage restoration service immediately is crucial.
Depending on the extent of the damage and the specific restoration services required, it may be possible to continue operating your business during restoration. A professional commercial water damage restoration service can work with you to minimize disruption to your operations.
The length of time it takes to restore a commercial property after water damage depends on the extent of the damage and the specific restoration services required.
It depends on your insurance policy and the specific circumstances of the water damage. A professional commercial water damage restoration service can work with your insurance company to determine coverage and assist with the claims process.
There are several steps you can take to prevent commercial water damage, including regular maintenance and inspections of plumbing and appliances, ensuring proper drainage and waterproofing, and having a plan in place for responding to water damage emergencies.
When hiring a commercial water damage restoration service, look for a company with experience and certifications in water damage restoration, excellent customer reviews, and the ability to respond quickly to emergencies.

Residential Water Damage Restoration

Residential water damage restoration is the process of restoring a home or residence that has been damaged by water. This can include removing water, drying out affected areas, and repairing or replacing damaged materials.

Residential water damage can be caused by a variety of factors, including leaking pipes, faulty appliances, storms, floods, and sewage backups.
It is important to respond to residential water damage as quickly as possible to prevent further damage and minimize repair costs. Contacting a professional residential water damage restoration service immediately is crucial.
Depending on the extent of the damage and the specific restoration services required, it may be possible to continue living in your home during the restoration process. A professional residential water damage restoration service can work with you to minimize disruption to your daily life.
The length of time it takes to restore a home after water damage depends on the extent of the damage and the specific restoration services required. A professional residential water damage restoration service can provide an estimate of the timeline for your specific situation.
It depends on your insurance policy and the specific circumstances of the water damage. A professional residential water damage restoration service can work with your insurance company to determine coverage and assist with the claims process.
There are several steps you can take to prevent residential water damage, including regular maintenance and inspections of plumbing and appliances, ensuring proper drainage and waterproofing, and having a plan in place for responding to water damage emergencies.
When hiring a residential water damage restoration service, look for a company with experience and certifications in water damage restoration, excellent customer reviews, and the ability to respond quickly to emergencies.

Mold Testing Services

Mold testing is the process of collecting and analyzing air or surface samples to determine the presence and extent of mold growth in a particular area.
Mold testing is important because it can identify the presence of mold even when it is not visible. Mold can cause health problems and damage to your property, so early detection and remediation are crucial.
You should consider mold testing if you suspect the presence of mold in your home or building, or if you have experienced water damage or other conditions that can promote mold growth.
Mold testing is typically performed by a professional mold testing service using specialized equipment to collect air or surface samples. The samples are then sent to a laboratory for analysis to determine the presence and type of mold present.
There are many different types of mold, including black mold, green mold, white mold, and others. Some types of mold are more harmful than others and require different remediation methods.
The length of time it takes to perform mold testing depends on the size of the area being tested and the number of samples collected. A professional mold testing service can provide an estimate of the timeline for your specific situation.
If mold is found during testing, a professional mold remediation service will need to be hired to remove the mold and prevent further growth. The remediation process may include cleaning, drying, and replacing affected materials.
It is not recommended to perform mold testing yourself as it requires specialized equipment and expertise. A professional mold testing service can ensure accurate and reliable results.

Emergency Mold Remediation Services

Emergency mold remediation is the process of quickly removing mold from a home or building to prevent further damage and health risks. This is typically done in response to a mold emergency, such as after a flood or water damage.
Emergency mold remediation is important because mold can cause serious health problems and damage to your property. Quick and effective remediation can prevent further growth and minimize health risks.
Signs of a mold emergency include a musty odor, visible mold growth, and water damage or moisture issues.
It is important to respond to a mold emergency as quickly as possible to prevent further growth and minimize health risks. Contacting a professional emergency mold remediation service immediately is crucial.
Emergency mold remediation typically involves identifying and containing the mold, removing affected materials, cleaning and disinfecting the area, and ensuring proper ventilation to prevent further growth.
It is not recommended to perform emergency mold remediation yourself as it requires specialized equipment and expertise. A professional emergency mold remediation service can ensure safe and effective remediation.
It depends on your insurance policy and the specific circumstances of the mold emergency. A professional emergency mold remediation service can work with your insurance company to determine coverage and assist with the claims process.
There are several steps you can take to prevent mold emergencies, including regular maintenance and inspections of plumbing and appliances, ensuring proper drainage and waterproofing, and addressing water damage or moisture issues promptly.
When hiring an emergency mold remediation service, look for a company with experience and certifications in mold remediation, excellent customer reviews, and the ability to respond quickly to emergencies.

Flood Remediation Services

Flood remediation is the process of cleaning up and restoring a property after a flood or other water damage event.
Flood remediation is important to prevent further damage to your property and to minimize health risks associated with standing water and mold growth.
The steps in flood remediation typically include assessing the damage, removing water and debris, drying the affected area, cleaning and disinfecting, and restoring damaged materials.
It is important to respond to a flood as quickly as possible to prevent further damage and health risks. Contacting a professional flood remediation service immediately is crucial.
It is not recommended to perform flood remediation yourself as it requires specialized equipment and expertise. A professional flood remediation service can ensure safe and effective remediation.
It depends on your insurance policy and the specific circumstances of the flood. A professional flood remediation service can work with your insurance company to determine coverage and assist with the claims process.
When hiring a flood remediation service, look for a company with experience and certifications in flood remediation, excellent customer reviews, and the ability to respond quickly to emergencies.
Flood damage can lead to health risks including mold growth, bacterial infections, and respiratory problems. It is important to address flood damage promptly to minimize these risks.
There are several steps you can take to prevent flood damage, including ensuring proper drainage and waterproofing, regular maintenance and inspections of plumbing and appliances, and monitoring weather forecasts for potential flooding.

Fire Remediation Services

Fire remediation is the process of restoring a property after a fire, including cleanup, repairs, and restoration.
Fire remediation is important to prevent further damage to your property, minimize health risks associated with smoke and soot, and restore your property to its pre-fire condition.
The steps in fire remediation typically include assessing the damage, securing the property, removing debris, cleaning and deodorizing, and restoring damaged materials.
It is important to respond to a fire as quickly as possible to prevent further damage and health risks. Contacting a professional fire remediation service immediately is crucial.
It is not recommended to perform fire remediation yourself as it requires specialized equipment and expertise. A professional fire remediation service can ensure safe and effective remediation.
It depends on your insurance policy and the specific circumstances of the fire. A professional fire remediation service can work with your insurance company to determine coverage and assist with the claims process.
When hiring a fire remediation service, look for a company with experience and certifications in fire remediation, excellent customer reviews, and the ability to respond quickly to emergencies.
Fire damage can lead to health risks including respiratory problems from smoke and soot, as well as the release of hazardous materials from burned materials. It is important to address fire damage promptly to minimize these risks.
There are several steps you can take to prevent fire damage, including ensuring working smoke detectors, having a fire evacuation plan, using caution with open flames and cooking appliances, and regular maintenance of electrical and heating systems.

Radon Inspection and Mitigation Services

Radon is a colorless, odorless, and tasteless gas that is naturally occurring and can seep into homes and buildings through cracks and openings in the foundation.
Radon is dangerous because it is a carcinogenic gas that can cause lung cancer when inhaled over long periods of time. It is the leading cause of lung cancer in non-smokers.
Radon inspection is the process of testing for the presence of radon in a home or building.
Radon inspection is important to determine if dangerous levels of radon are present in a home or building, as it is not detectable by human senses.
Radon mitigation is the process of reducing the levels of radon in a home or building to a safe level.
Radon mitigation is important to reduce the risk of lung cancer from exposure to radon gas.
A radon inspection should be done when buying or selling a home, or if you have not had a radon test in the past two years.
Radon is tested using a radon testing kit that is placed in the lowest livable area of the home for a period of 2-7 days, depending on the type of test.
Radon can be mitigated through a variety of methods, including sub-slab depressurization, sealing cracks and openings in the foundation, and ventilation systems.
The duration of radon mitigation depends on the size of the home and the level of radon present, but typically takes 1-2 days to complete.
It is not recommended to perform radon inspection or mitigation yourself, as it requires specialized equipment and expertise. A professional radon inspection and mitigation service can ensure safe and effective inspection and mitigation.
The cost of radon inspection and mitigation varies depending on the size of the home and the level of radon present. A professional radon inspection and mitigation service can provide an estimate based on your specific needs.

Crawl Space Cleanup Services

A crawl space is a low space beneath a home or building that is typically used for access to pipes, electrical wiring, and other utility connections.
Crawl space cleanup is necessary to remove debris, water, mold, and other contaminants that can cause health problems and damage to the home or building.
Signs that your crawl space needs to be cleaned include musty odors, standing water or moisture, mold growth, and pests such as rodents and insects.
Crawl space cleanup is done by removing debris, standing water, and contaminated materials from the space, as well as treating mold and pests. Ventilation and dehumidification may also be necessary to prevent future problems.
A professional crawl space cleanup service has the equipment, expertise, and safety protocols to effectively and safely clean and restore the space. They can also identify and address underlying problems such as water intrusion and structural issues.
The duration of crawl space cleanup depends on the size of the space and the extent of the damage, but typically takes 1-3 days to complete.
The cost of crawl space cleanup varies depending on the size of the space and the extent of the damage. A professional crawl space cleanup service can provide an estimate based on your specific needs.
Crawl space cleanup should be done as needed, such as when signs of moisture, mold, or pests are present. Regular inspections and maintenance can also help prevent problems before they occur.
While it is possible to clean a crawl space yourself, it can be dangerous and time-consuming without the proper equipment and expertise. A professional crawl space cleanup service can ensure safe and effective cleaning and restoration.

Asbestos Inspection and Mitigation Services

Asbestos is a naturally occurring mineral that was commonly used in building materials for its fire-retardant and insulating properties.
Asbestos is dangerous when its fibers are released into the air and inhaled, as it can cause serious respiratory diseases including lung cancer and mesothelioma.
Asbestos inspection is necessary to identify whether asbestos-containing materials are present in a building, as exposure to these materials can be hazardous to health.
Asbestos inspection is done by a trained and licensed inspector who takes samples of materials suspected to contain asbestos and sends them to a laboratory for analysis.
If asbestos is found during inspection, the affected materials must be removed or encapsulated to prevent release of asbestos fibers into the air.
Asbestos mitigation is the process of removing or encapsulating asbestos-containing materials to prevent the release of asbestos fibers into the air.
Asbestos mitigation is done by a licensed and trained professional who follows strict safety protocols and uses specialized equipment to safely remove or encapsulate the affected materials.
The duration of asbestos mitigation depends on the size and complexity of the project, but can take anywhere from a few days to several weeks.
The cost of asbestos inspection and mitigation varies depending on the size and complexity of the project, as well as the extent of the asbestos-containing materials.
Asbestos inspection should be done as needed, such as when renovating or demolishing a building, or when signs of deterioration or damage to building materials are present.
Asbestos inspection and mitigation should not be done by untrained individuals, as it can be dangerous and lead to serious health risks. Only licensed and trained professionals should perform asbestos inspection and mitigation services.

Lead Inspection and Mitigation Services

Lead is a toxic metal that was commonly used in building materials, such as paint, until it was banned in the late 1970s.
Lead is dangerous when it is ingested or inhaled, as it can cause serious health problems, including developmental delays in children, high blood pressure, and damage to the nervous system.
Lead inspection is necessary to identify whether lead-based paint or other lead-containing materials are present in a building, as exposure to these materials can be hazardous to health.
Lead inspection is done by a trained and licensed inspector who takes samples of materials suspected to contain lead and sends them to a laboratory for analysis.
If lead is found during inspection, the affected materials must be removed or encapsulated to prevent exposure to lead.
Lead mitigation is the process of removing or encapsulating lead-based paint or other lead-containing materials to prevent exposure to lead.
Lead mitigation is done by a licensed and trained professional who follows strict safety protocols and uses specialized equipment to safely remove or encapsulate the affected materials.
The duration of lead mitigation depends on the size and complexity of the project, but can take anywhere from a few days to several weeks.
The cost of lead inspection and mitigation varies depending on the size and complexity of the project, as well as the extent of the lead-containing materials.
Lead inspection should be done as needed, such as when renovating or demolishing a building, or when signs of deterioration or damage to building materials are present.
Lead inspection and mitigation should not be done by untrained individuals, as it can be dangerous and lead to serious health risks. Only licensed and trained professionals should perform lead inspection and mitigation services.

Get In Touch

When it comes to needing restoration services, don’t wait. The sooner it is handled, the safer it will be for you and your family. Contact our team of experienced professionals to assist you in restoration, remediation, cleanup, and more. Contact us today or leave us a message. 

If you are experiencing an emergency, please call us immediately.